Account CoordinatorForever Gifts Inc.

Job Summary

We're looking for someone with 2-3 years of buyer experience to join our growing team as an Account Coordinator in Arlington, Texas. 


The successful candidate will be responsible for building and maintaining relationships with customers and international partners, coordinating product deliverables, and managing client accounts through a proactive approach. 


A strong background as a buyer, with import/export experience is critical for this role.

Responsibilities
  • Develop strategic account management plans and participate in product development to service customer needs.
  • Look at quotes from factories and use them to prepare customer presentations.
  • Provide accurate and timely customer service from order placement to delivery, including contacting China office after hours.
  • Collaborate with team members in Sales & Marketing, Product Development, and our Asia Office to coordinate product deliverables.
  • Manage client accounts and analyze their feedback to improve existing products.
  • Pack and unpack samples and merchandise.
Qualifications
  • Excellent customer service skills
  • Clear knowledge of retail sales industry
  • Humble and teachable
  • Strong interpersonal and communication skills
  • Mathematical/computational ability needed in order to offer accurate quotes
  • Able to multi-task in a fast-paced environment
Requirements
  • Retail buyer experience2 - 3 years
  • Experience with imports/exports
  • Microsoft OfficeExcellent - Strong
Nice to Have
  • Business Degree
  • Experience selling to retailers
  • Knowledge of international import business
  • Experience in the wholesale industry
  • Work with seasonal products
  • Bilingual in Mandarin
About Us

Forever Gifts, Inc. designs, brands, and sources product assortments for a variety of retail channels. As a trusted partner for the nation’s largest mass and specialty retailers, we nurture long-standing, multi-category retail relationships by continually being at the forefront of consumer trends. Our categories include outdoor living, solar lighting, home décor, seasonal assortments, and outdoor audio.


With our large-scale Asia infrastructure, Forever Gifts is one of the only major retail suppliers that manages all of its suppliers directly, creating unparalleled value for retailer supply chains.

What We Offer
  • Competitive salary
  • 100% employer-paid health, dental, and vision after 3 months, or smaller reimbursement for other plans


If you have any questions regarding this position, please contact [email protected] 

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