DCF Guns, E-Commerce/Call Center Sales AssociateDCF Guns

Job Summary

We're looking for someone with at least 6 months to one year of experience as an E-Commerce/Call Center Sales Associate. In this role, you will work directly with the E-Commerce Manager to ensure accurate visual product presentation online and handle a large volume of inbound and outbound calls. You will also be responsible for managing the processing of outbound sales from assigned E-Commerce platforms and maintaining daily/weekly/monthly sales production goals.

  • Handle a large volume of inbound and outbound calls in a timely manner and provide excellent customer service
  • Manage the processing of outbound sales from assigned E-Commerce platforms
  • Maintain daily/weekly/monthly sales production goals as metrics are established
  • High school diploma or equivalent
  • At least 6 months to a year of e-commerce experience or equivalent experience
  • Excellent verbal and written communication skills
  • Firearm Sales Experience a plus
  • E-Commerce1 - 2 years
  • Customer Service
  • Sales Techniques1 years
  • Communication Skills
  • CRM Software1 years
About Us
Join DCF Guns, Castle Rock's premier indoor shooting range and gun store. We pride ourselves on offering a 'Higher Caliber of Service' across our locations in Colorado Springs West, Colorado Springs East, and Castle Rock. As Colorado's only SIG Elite dealer, we provide unique opportunities for our team members. Our services extend beyond retail, offering memberships, training, gunsmithing, and events. Be a part of our team that keeps the range hot and the deals hotter. Check us out on Instagram to see more!
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