IT Level 4 Escalation and Project EngineerSkyriver IT

Job Summary
We're looking for someone with 5-7 years of experience as an Infrastructure Engineer, who is a strong communicator and proficient in cloud computing. The ideal candidate will have a knack for infrastructure design and a strong ability to solve complex problems in a collaborative team environment.
  • Designing, implementing, and maintaining scalable and secure infrastructure solutions
  • Collaborating with cross-functional teams to troubleshoot and resolve infrastructure issues
  • Managing cloud computing resources and optimizing for cost and performance

- Server and systems migration to the cloud (Microsoft and Amazon)

- Deploy and configure servers, workstations (Windows & Mac), networks and virtual environments

- Interact with customers in an effective and professional manner

- Project communication to team, points of contact, and end users

- Document daily work through ticketing system and knowledge base

- Project and support documentation creation into the knowledge base

- First day of support for solution implementations

- Ensure successful project handoffs to primary engineers and clients

Experience Necessary:

- 5+ years of experience in the IT field

- 2+ years working with multiple environments in network support and management

- Windows Server 2016/2022

+ MCSA Server is desirable

- Virtualization (VMWare ESXi, Microsoft Hyper-v)

+ Setup, Clustering, and Upgrading

- Cloud Infrastructure (Microsoft Azure and Amazon AWS)

- Active Directory Domain Services

+ Setup and Migration

- Exchange Server 2016

- Sharepoint architecture, setup, migration, redesign

- Solid knowledge of network protocols and fundamentals

+ CompTIA Net + is desirable

- Experience in firewall and VPN setups

+ Experience working with Cisco Meraki, Cisco ASA, and SonicWALL is desirable

- Professional written and verbal communications skills

- Strong troubleshooting skills

  • Cloud Computing
  • 3 - 5 years
  • Infrastructure Design
  • 5 - 7 years
  • Problem Solving
  • Team Collaboration
  • Communication
About Us

Do you love IT but don't want to keep working on the same environment every day? Do you enjoy implementing new IT technology and solutions?

Skyriver IT is looking for a unique person that has the technical ability and knowledge to work on multiple IT environments and projects to successfully plan, implement, and document solutions for clients. IT is constantly changing so we ensure that you have the ability to work on new networks and environments. Business as usual to us means being on-the-go and meeting exciting companies in San Diego to build their IT infrastructure.

Skyriver IT is a leading provider of managed IT support and cybersecurity, dedicated to aligning IT with business goals. We serve a variety of industries, offering world-class IT solutions.

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