Import Product Account CoordinatorForever Gifts Inc.

Job Summary

We're looking for someone with 2-3 years of experience selling to retailers to join our growing team as an Import Account Coordinator in Arlington, Texas. 

The successful candidate will be responsible for building and maintaining relationships with customers and international partners, coordinating product deliverables, and managing client accounts through a proactive approach. 

A strong background in retailer sales, buyer experience, and imports/exports is critical for this role.

  • Develop strategic account management plans and participate in product development to service customer needs.
  • Look at quotes from factories and use them to prepare customer presentations.
  • Provide accurate and timely customer service from order placement to delivery, including contacting China office after hours.
  • Collaborate with team members in Sales & Marketing, Product Development, and our Asia Office to coordinate product deliverables.
  • Manage client accounts and analyze their feedback to improve existing products.
  • Pack and unpack samples and merchandise.
  • Clear knowledge of retail sales industry
  • Excellent customer service skills
  • Humble and teachable
  • Strong interpersonal and communication skills
  • Mathematical/computational ability needed in order to offer accurate quotes
  • Able to multi-task in a fast-paced environment
  • Experience selling to retailers
  • 2 - 3 years
  • Retailer buyer experience
  • Assistant buyer experience
  • Previous work with imports/exports
  • Microsoft Office
  • Excellent - Strong
Nice to Have
  • Business Degree
  • Knowledge of international import business
  • Experience in the wholesale industry
  • Work with seasonal products
  • Bilingual in Mandarin
About Us

Forever Gifts, Inc. designs, brands, and sources product assortments for a variety of retail channels. As a trusted partner for the nation’s largest mass and specialty retailers, we nurture long-standing, multi-category retail relationships by continually being at the forefront of consumer trends. Our categories include outdoor living, solar lighting, home décor, seasonal assortments, and outdoor audio.

With our large-scale Asia infrastructure, Forever Gifts is one of the only major retail suppliers that manages all of its suppliers directly, creating unparalleled value for retailer supply chains.

What We Offer
  • Competitive salary of $55k-$65k 
  • 100% employer-paid health, dental, and vision after 3 months, or smaller reimbursement for other plans

If you have any questions regarding this position, please contact [email protected] 

Job Roles
Customer Service | Sales
Maddox Transformers
Patriot Mobile
Moms for America
MxM News
Hillsdale College
Bahnsen Group