Optometric ReceptionistEyes on the Square

Job Summary

Eyes on the Square is a beautiful, modern, upscale, private optometry practice and optical shop on the Downtown Bentonville Square.

We are hiring for a full-time receptionist.


Pay begins at $18/hr for candidates without experience. Tremendous opportunity for growth for motivated individuals.


The candidate we're seeking is both professional and bubbly! This person needs to be a natural communicator, fashion forward, and able to think on their feet to problem solve. This role requires someone who is organized, detail oriented, and enthusiastic about excellence and learning new things, as extensive on the job training will be provided. No eye care experience is required.


Our office is 2 years young and will be growing, evolving, expanding, and adding to our offerings as we learn and develop. Our small team is composed of knowledgeable, kind, and highly skilled people who serve our patients and each other with joy. Our team works as a well-oiled machine, so it's important that our new team member adds to the fun and fits into our happy, healthy office dynamic. Our existing team will welcome you with open arms, support you as you learn, affirm your strengths, assist/train you in your weaknesses, and bring you in on all the fun that comes with working on the Downtown Bentonville Square!


Some things that set our office apart and make Eyes on the Square a great place to work:

  • We seek out independent, unique, and high quality eyewear. Our optical offers a selection of over 350 eyeglass frames and sunglasses from around the world, with styles to complement everyone. Some of our featured frame lines include: LINDBERG, Gotti, TAVAT, Dita, State, Etnia of Barcelona, Alba Optics, and more.
  • We are located on the historic Downtown Bentonville Square.
  • We utilize advanced technology to make our patient’s experiences more enjoyable, our team’s job easier and more efficient, and our products more custom tailored to each patient.
  • Everything in the office is new, clean, and aesthetically pleasing
  • Most importantly, our number one priority, motivator, and director is our aim to glorify God in all we do as a company.


It's an exciting time to join in on our growing business and all that lies ahead for Eyes on the Square. Endless growth, fun, and opportunities are down the pipeline with the right person!


Hours (not flexible): Monday thru Thursday 8-5, Friday 8-1, we are closed Saturday and Sunday


**To stand out in a sea of applicants please include a professional resume (not one auto-generated by the job listing site) and a custom cover letter explaining why you think you would be a good fit for our office/this role and what interested you in the role we are hiring for. (Tip: AI generated cover letters are often obvious for us to detect and do not come across as personal.)**


We look forward to meeting you soon!


Responsibilities

This role will be dynamic and will include (but is not limited to):

As an Optometric Receptionist:

  • Greeting guests
  • Managing schedules
  • Pulling insurance benefits (vision and medical)
  • Communicating with patients via phone, text, fax, email, and occasionally mail
  • Checking patients in and out
  • Reviewing paperwork
  • Ordering contact lenses
  • Entering in new inventory
  • Maintain clean and organized work spaces as well as cleaning the office (a team effort)


This position will also have some roles in our optical as needed, you will be trained to:

  • Help customers choose the best frames and lenses based on their prescription needs, face shape, style, and lifestyle.
  • Take and record measurements, adjust, repair, and fit eyewear, and carry out these tasks with accuracy. (Assisted by the latest technologies, such as Optikam)
  • Verify that finished eyewear meets our standards, as well as customer requests
  • Educate customers on prescription terminology, lens options, our brands, and product offerings. We have many standardized office verbiages that make this clear, consistent, and concise.
  • Place, fill, and dispense orders for glasses and contact lenses, while accurately recording all information into electronic health records software (RevolutionEHR).
  • Problem solve, bounce from one guest to another, and provide consistently excellent customer service to all of our customers/patients.
  • Apply/calculate insurance benefits/discounts
  • Submit insurance claims for all eligible optical orders.
Requirements
  • Friendliness
  • Detail Oriented
  • Verbal Communication Skills
  • Customer Service
About Us

Eyes on the Square is a modern medical eye care provider with an eyewear gallery located in Bentonville, Arkansas. We prioritize comprehensive eye exams for all ages and offer a wide range of glasses to suit every style. Our services are available during convenient hours, and we encourage open communication with our team. Join us in our goal of glorifying God by delivering the best eye care and eyewear experience possible.

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