Branch Operations Manager

The Mold Pros Inc | Olathe, KS, United States

Posted Date 8/06/2022

The Mold Pros is seeking a Branch Operations Manager to join our team!

You will lead a team that is responsible for helping customers by providing product and service information.

Compensation is DOE and includes base pay + a substantial additional income based on profitability that you and your team will drive. Targeted annual compensation is $90,000 per year+ including incentive compensation.

Responsibilities include:

  • Performance Management, Employee management
  • Team scheduling
  • Handling customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Prepare scopes of work and inspection reports
  • Coordinate and schedule projects
  • Perform payroll and accounting functions
  • Reporting and CRM use.


  • Previous experience in customer service, sales, or other related fields
  • Team leadership experience preferred
  • Payroll Processing experience
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Benefits include:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Veterans and experienced military candidates are encouraged to apply!

We look forward to your application!

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