Job Brief:
Our IT Project Managers are responsible for the overall implementations of all new business accounts, New product, and various customer related projects requiring project management expertise. They will regularly communicate and work with the Client Management team, who owns the customer relationship, but will execute the more technical projects and ensure they are delivered on time, on budget and meeting and/or exceeding client satisfaction expectations. The IT Project Management team will have a team of Business Analysts who will help execute specific tasks of the project to help move it to completion. The IT Project Manager can work with minimum supervision in the performance of assigned tasks, is willing and able to communicate clearly and concisely to our clients and internal personnel, manages timelines and ensures that all work is completed throughout the project implementation according to schedule and expectations.
This role is expected to: manage client projects, oversee multiple projects, work with the Analysts to ensure tasks they can assist with are completed, work with product owners to prioritize projects in the backlog, coach and mentor the Analysts in project management and technical areas, working with the Director to support continuous improvement initiatives, work closely with the Director of Professional Services and Sales to ensure the client is managed effectively and other duties that will support the efficient and effective management of the Implementation Services department.
Responsibilities:
Project Management:
Competencies:
Requirements: