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Position: Territory Sales Manager - Western USA

Salary: $140,000 - $150,000

Employment Type: Full-time

Join Labman and Help Shape the Future of Science

About Labman:

Labman is a global leader in lab technology, automation, and software - empowering scientists and innovators across the world. We collaborate with forward-thinking companies to create technologies that redefine what’s possible, making science faster, smarter, and more accessible.

If you want to be part of a company that builds ground-breaking solutions and genuinely enjoys doing it, you’re in the right place.

The opportunity:

With our expansion in the United States, Labman are looking for a driven and customer-focused Territory Sales Manager to join our commercial team with a focus on the Western area.

This role is focused on selling Labman's portfolio of commercially available automation products. Rather than developing bespoke customer solutions, you will work with customers to identify where our products can solve their challenges, demonstrate their value, and guide them through the purchasing journey.

We're looking for someone who is motivated, pragmatic, and excited by the challenge of growing product sales within a defined territory. You'll combine excellent relationship-building skills with a commercial mindset, helping customers find the right product fit while contributing to the continued growth of our US sales organisation.

What you’ll do:

Winning new business and exceeding your annual sales targets
Building and managing a strong pipeline with accurate forecasting in Salesforce
Leading the full sales cycle - from lead generation to closing deals - within your territory
Increasing awareness of Labman products while representing Labman at key industry events
Growing strategic customer relationships and positioning our products in-front of customers
Working closely with our product, application, and engineering teams to build a key internal network at Labman

What we’re looking for:

Bachelor's degree in engineering, science, or a closely related field is required. This is a mandatory requirement. Please do not apply if you do not hold this qualification or if your degree is in an unrelated subject.
2–4 years’ experience in territory or account sales with a strong record of hitting targets
Technical sales background in life sciences, engineering, or product development
Outstanding communication and presentation skills, especially in technical conversations
A strategic, proactive and pragmatic approach to lead generation and navigation of complex sales cycles
A collaborative mindset and ability to work seamlessly across multidisciplinary teams
Full clean driving licence and willingness to travel 50%+ across your territory

Benefits: Labman offer a competitive benefits package which includes healthcare, 401(k) retirement savings plan and 33 days paid vacation (inclusive of federal holidays).

Why join Labman?

In it together – Shared effort, shared success

Excellence – Delivering the highest quality in everything we do

Humility – Grounded, respectful, and always learning

Sustainability – Building a business that lasts

Fun –Friendly, enthusiastic, and a bit different

","job_type",[75],"location_cities",[28],"location_city_states",[],"location_geos",[],"location_regions",[],"pay_period","annual","pay_structure","salary","posted_datetime",1794335585,"priority",2,"remote_type","Location-based","salary_from",140000,"salary_to",150000,"searchable","skills",[],"supplemental_pay",[],"tags",[],"talent_network","title","Territory Sales Manager - Western USA","Full-time","2008810",[],"

US Field Service Engineer - Laboratory Automation

Location: Home-based in the northeastern US. Frequent travel throughout the US is required, with trips lasting up to two weeks at a time.
Salary: $90,000 USD per year
Equipment and travel: Laptop, phone and tools provided. Vehicle arrangements to be confirmed (car allowance or lease vehicle).
Employment Type: Full-time
Reports to: Head of Support - Americas

At Labman, we design and build custom automation platforms, workcells and products that help customers solve complex laboratory challenges.
Our customers span a wide range of industries, supporting applications from sample preparation and materials testing to large-scale laboratory workflows. Each custom platform or workcell combines automation, software, mechanical engineering and scientific expertise to meet a specific customer need.
We're looking for a US-based Field Service Engineer to support our growing customer base across the US.

The Role

You'll be a key technical contact for our US customers, installing, maintaining and supporting Labman systems and helping customers get the best from their equipment. The role combines hands-on engineering, travel and customer interaction.
You might currently work with scientific instruments, analytical equipment, laboratory automation, robotics or other complex technical systems. What matters most is your ability to understand equipment, investigate problems and develop practical solutions.
This is more than routine servicing. Because our platforms and workcells are custom-built, some faults require first-principles investigation rather than a predefined troubleshooting procedure. You'll need to learn unfamiliar systems quickly, develop and test hypotheses, and identify root causes, working closely with Labman's UK support and engineering teams to develop and implement solutions.

What You'll Do

Install and commission Labman platforms and workcells
Carry out preventive maintenance, repairs and upgrades
Diagnose and resolve mechanical, electrical and software faults using engineering drawings, electrical schematics, software logs and first-principles troubleshooting
Provide remote and onsite technical support
Support validation and acceptance testing activities
Identify long-term corrective actions to prevent recurring faults
Work closely with Labman's UK support and engineering teams to resolve technical problems
Document service activities and customer feedback
Build strong relationships with customers and act as a trusted technical contact

What You'll Bring

We're looking for the following core capabilities:

Evidence of independently diagnosing complex equipment or process failures, including situations without step-by-step service instructions
The ability to interpret engineering documentation and apply scientific or engineering knowledge to practical problems
Clear communication skills and an interest in helping customers understand technical issues and solutions
Curiosity, practical judgment and a willingness to work directly with unfamiliar equipment
Relevant qualifications or equivalent practical experience may come from analytical or applied chemistry, chemical engineering, mechatronics, robotics, automation, mechanical or electrical engineering, scientific instrumentation, or laboratory science with significant equipment ownership and troubleshooting responsibility.
You may have around 3–5 years of relevant industry experience, but demonstrated technical judgment matters more than a fixed number of years or a conventional career path. A master's degree or PhD can be valuable when combined with practical experience but is not required.

Desirable Experience

The following experience would be advantageous, but is not essential:

Supporting scientific instruments, laboratory automation, robotics or comparable complex systems
Working in laboratory or analytical chemistry environments, including equipment troubleshooting and investigation
Working with HPLC, GC, spectroscopy, sample preparation equipment or similar instrumentation
Providing customer-facing technical support, field service, commissioning, validation or applications support

Benefits: Labman offer a competitive benefits package which includes healthcare, 401(k) retirement savings plan and 33 days paid vacation (inclusive of federal holidays).

Why join Labman?

In it together – Shared effort, shared success

Excellence – Delivering the highest quality in everything we do

Humility – Grounded, respectful, and always learning

Sustainability – Building a business that lasts

Fun –Friendly, enthusiastic, and a bit different

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Labman Automation

Current Open Positions