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Markool Heating Cooling Plumbing is hiring a dependable and experienced HVAC Service Tech for a full-time position based in Frederick, MD. This role is ideal for technicians who are confident in residential diagnostics, value consistency, and want performance-based earning potential without unnecessary friction. If you're ready for a stable, well-organized service role, apply today!

Pay: We offer our HVAC Service Tech performance-based pay averaging $100,000–$175,000 per year.

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Benefits:

Company parties
Company vehicle
PTO
Flexible schedule
Growth opportunities
Health, dental, and vision insurance
Life insurance
Short- and long-term disability
Uniforms
401(k) with company match
Gym membership
Company iPad

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SCHEDULE FOR OUR HVAC SERVICE TECH:

This is a full-time position, Monday–Friday from 7 AM–4 PM, with on-call rotation, overtime availability, and direct dispatch from home, no reporting to a central office.

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YOUR ROLE AS AN HVAC SERVICE TECH:

In this position, you'll dispatch directly from home to residential service calls where you'll diagnose HVAC issues, complete efficient repairs, and document work accurately. You'll communicate solutions clearly to homeowners, identify preventative repair opportunities when appropriate, and maintain an organized truck and professional job site throughout the day.

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In order to do this, you'll need the following:

2+ years of hands-on experience in HVAC
Valid driver's license with a clean driving record
Ability to diagnose and repair residential systems independently
Basic understanding of electrical and mechanical systems
EPA Certification

At least three years of residential service experience, familiarity with ServiceTitan, strong customer communication and presentation skills, and confident independent diagnostics are preferred.

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OUR COMPANY

At Markool Heating Cooling Plumbing, we're building more than a workplace. We're building a team where people feel valued, supported, and excited about their future. We're trustworthy, transparent, and results‑driven, with a strong belief that growth happens best when we work together. When you join Markool, you don't just clock in for a job, you step into a career with real investment behind it, including full benefits, a take‑home truck with fuel, paid time off, retirement matching, and the right tools to do your job well. We're growth‑minded and team‑oriented, focused on making your workday easier, your career more rewarding, and your life outside of work better because your success is our success.

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BE OUR NEW HVAC SERVICE TECH!

If you're ready to build a long‑term career with a company that has your back, submit your application today! Our initial application process is fast, easy, and mobile-friendly.

Must have the ability to pass a background check.

","job_type",[83],"location_cities",[30],"location_city_states",[82],"location_geos",[79],"location_regions",[62],"pay_period","annual","pay_structure","salary","posted_datetime",1780358400,"priority",2,"region","MD","remote_type","Location-based","salary_from",100000,"salary_to",175000,"searchable","skills",[],"supplemental_pay",[],"tags",[],"talent_network","title","Experienced HVAC Service Technician",[80,81],39.434089,-77.414539,"Frederick|MD","Full-time",[80,81],"1706537",[],"

If you're looking for a full-time or part-time Customer Service Representative opportunity in Frederick, MD, where your communication skills, organization, and ability to keep multiple moving parts on track truly matter, Markool Heating Cooling Plumbing wants to meet you. Join a company that values your contributions, invests in your future, and gives you the opportunity to make a real impact every day. Apply today!

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Why You'll Love Working Here

We believe your hard work deserves to be recognized and rewarded. That's why we offer competitive pay ranging from $17-$25 per hour, along with a supportive culture where teamwork, accountability, and personal growth are encouraged. You'll enjoy a gym membership, paid time off, career advancement opportunities, and the support of a leadership team that genuinely cares about your success. We're committed to creating an environment where employees feel valued, respected, and empowered to grow professionally and personally. If you're searching for a workplace where your efforts matter and your future is important, we encourage you to apply.

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WANT TO KNOW MORE ABOUT OUR HVAC BUSINESS?

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DO YOU MEET THESE QUALIFICATIONS?

Valid driver's license
1-2 years of dispatching and/or customer service experience
HVAC and plumbing knowledge is a plus but not required

Preferred Qualifications:

ServiceTitan experience
Intermediate computer skills
Strong organization and time management
Excellent customer service abilities
Attention to detail
Positive attitude
Reliable follow-through
Ability to remain calm under pressure
Strong multitasking skills
Schedule adaptability
Ability to work independently and as part of a team
Effective problem-solving and resolution skills

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WHAT WILL YOU DO AS A CUSTOMER SERVICE REPRESENTATIVE?

As our Customer Service Representative, you'll be at the center of daily operations, helping keep both our customers and field teams informed, supported, and connected. Your day may begin by answering customer calls for HVAC or plumbing service, scheduling repair, maintenance, and estimate appointments, and coordinating technician schedules to maximize efficiency. Throughout the day, you'll communicate appointment updates, arrange return visits when parts become available, answer billing and invoice questions, and help customers understand what comes next in their service experience. You'll work closely with technicians, plumbers, the Operations Manager, and office staff while monitoring dispatch activities, adjusting schedules as needed, and ensuring every customer receives friendly, professional support. Your ability to stay organized, communicate clearly, and adapt to changing priorities will help drive successful service experiences every day.

WHEN WILL YOU WORK?

Monday-Friday: 7:00 AM to 4:00 PM or flexible for part-time hours
Saturdays required for a few hours beginning at 7:00 AM or 10:00 AM
On-call responsibilities
Flexible adjustments based on business needs

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READY TO APPLY AND ADVANCE YOUR CAREER?

If you're ready to join a team that values exceptional service, teamwork, accountability, and professional growth, we'd love to hear from you. Take the next step toward a rewarding career with Markool Heating Cooling Plumbing and become an important part of our growing team.

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Our initial application process is quick, easy, and mobile-friendly, allowing you to apply in just minutes. Apply today!

Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.

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Markool Heating & Cooling

Current Open Positions