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NOW HIRING: Sales Specialist

Are you passionate about sales, building customer relationships, and delivering exceptional service? Join Castle Rental & Pawn as a Sales Specialist! We are seeking a full-time, dynamic team member who is eager to help drive sales, solve customer problems, and create an engaging store experience.

JOIN CASTLE RENTAL & PAWN

Your trusted local source for quality rentals and pawn services in Northwest Arkansas. For years, we've proudly served our community with flexible financing options, high-quality products, and outstanding service. At Castle Rental & Pawn, we believe in fostering long-term customer relationships and providing a work environment where teamwork, integrity, and professional growth thrive.

WHAT YOU'LL DO:

Develop and maintain positive customer relationships to drive sales.
Become proficient in operating Point of Sale (POS) systems and processing transactions.
Utilize customer service skills and sales techniques to recommend the right products for customers.
Maintain the visual appeal of the store by ensuring products are displayed attractively.
Explain product features and benefits to customers effectively.
Calculate discounts and apply promotions to rental agreements and sales.
Set up, file, and maintain customer folders.
Conduct regular sales and marketing calls.
Stay knowledgeable about current products, pricing, and store promotions.
Assist with creating rental agreements and educating customers on their terms.
Support the training and development of Field Solutions team members.
Help with store inventory management and product refurbishing.
Exhibit exemplary attendance and punctuality.
Comply with all company policies and safety standards.

WHY JOIN OUR TEAM?

Competitive pay + incentive opportunities

Full benefits package

Supportive, team-focused culture

Career growth opportunities

Hands-on, customer-facing role with variety

WHAT WE'RE LOOKING FOR:

Strong communication and customer service skills
A valid driver's license
Ability to lift and transport up to 50 lbs
Familiarity with POS systems (a plus, but not required)
Sales or customer service experience (preferred, but not required)
Positive attitude and willingness to work as part of a team

If you're motivated, dependable, and ready to make an impact, apply today to join the Castle Rental & Pawn family!

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NOW HIRING: Field Specialist

Castle Rental & Pawn is looking for a reliable and customer-focused Field Specialist to join our team. This role is responsible for delivering, setting up, servicing, and retrieving products from customers' homes while ensuring a positive customer experience.

JOIN CASTLE RENTAL & PAWN

Your trusted local source for quality rentals and pawn services in Northwest Arkansas. For years, we have proudly served our community by offering flexible financing options, quality products, and exceptional service. We believe in creating long-term customer relationships and providing a work environment where teamwork, integrity, and professional growth thrive.

WHAT YOU'LL DO

Deliver and set up rental products in customers' homes
Ensure safe and damage-free transportation of merchandise
Explain product features and benefits to customers
Retrieve products from customers who choose not to renew their agreements
Perform routine maintenance and repairs on returned products
Process customer payments in the field and in-store
Maintain company vehicles and follow all safety procedures
Assist with inventory and store organization

WHY JOIN OUR TEAM

Competitive pay + incentive opportunities

Full benefits package

Hands-on, customer-facing role with variety

Supportive, team-focused culture

Career growth opportunities

WHAT WE'RE LOOKING FOR

Strong customer service and communication skills
A valid driver's license
Ability to lift and transport up to 50 lbs
Familiarity with delivery and inventory procedures (preferred but not required)

If you're dependable, hardworking, and enjoy working with customers, apply today to join the Castle Rental & Pawn family!

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Castle Rental and Pawn

Current Open Positions