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ASSOCIATE DIRECTOR of MEMBERSHIP & INDIVIDUAL GIVING

Full-Time | On-site

Canyon seeks a full-time Associate Director of Membership & Individual Giving to support the Chief Advancement Officer in launching Canyon's membership programs and individual giving opportunities, and support all fundraising activities for the organization.

About Canyon

Canyon is a new contemporary art space opening in 2027 on the Lower East Side of NYC, dedicated to exhibiting video, sound, and performance. Canyon will offer evening-focused hours, deeply considered hospitality, and state-of-the-art technologies to reimagine how visitors experience these art forms. Spanning approximately 40,000 square feet, the venue encompasses exhibition galleries, a 260-person capacity theater, a cafe and a full service bar and restaurant. Canyon will present two major exhibitions per year ranging from thematic group shows to solo presentations and retrospectives, alongside a year-round program of live events, performances, screenings, and community programming.

Position Summary

The Associate Director of Membership & Individual Giving is responsible for developing, implementing, and overseeing the launch and growth of Canyon's membership programs and individual giving. The Associate Director of Membership & Individual Giving reports to the Chief Advancement Officer (CAO) and is an integral part of the organization, working closely with the executive team, Visitor Services, and Communications. Opening in 2027 in the Lower East Side, Canyon expects to welcome hundreds of new members, donors, and thousands of visitors each year.

This position will play a key role on the founding advancement team and the launch of fundraising strategies. They will oversee the launch of and manage Canyon's membership program and individual giving opportunities, and support the CAO in coordinating and producing all advancement special events, including the annual gala, member events and exhibition openings, and cultivation and partner events.

Key Responsibilities

Membership & Individual Giving

Implement, launch, and manage Canyon's membership program and related events, benefits, and stewardship programs
Work closely with the Chief Advancement Officer to develop and execute strategies for annual appeals, campaigns, and individual giving programs
Identify, cultivate, and solicit new members and donors, focusing on general membership
Conduct prospect research, wealth screenings, and run reports of donor and prospect portfolios for team meetings, actions, and solicitations
Act as rockstar CRM lead for advancement, tracking donors, prospects, and contacts
Manage the gift processing, acknowledgment, and tracking process, and track department expenses and budgets, providing regular reports
Liaise with and support Visitor Services team with membership sales and benefit comprehension
Develop written communications and marketing materials for membership and advancement outreach, including annual appeal, mailings, solicitations, acknowledgments, events, proposals, and annual reports
Collaborate with Associate Director of Digital Strategy on asset production, formatting, content, and list segmentation for member newsletters and social media

Special Events & Social Media

Manage advancement's calendar of events, including membership events, donor stewardship and prospect cultivation events, the annual gala, and exhibition openings and program receptions
Support the CAO in coordinating all fundraising event logistics and manage the budget, expense and income tracking for each event
Manage member, donor, and VIP lists for all Canyon special events, external member or partner events, and organize cultivation events with Canyon's programmatic partners
Coordinate and liaise with photographer for advancement special events; receive, archive, and share photography files with Communications team

General Administrative Responsibilities

Book meetings, tours, and travel
Lead member and prospect tours
Support presentation and meeting preparation
Work events that may take place outside of working hours

Required Qualifications

5+ years of experience in a similar fundraising position
Experience running membership programs, donor groups, and producing special events
Knowledge of significant funders, leaders in philanthropy, social, and cultural circles in NYC
Comfortable engaging with people, cultivating relationships, and facilitating solicitations
Proficient in donor CRM systems, communications software, and ideally Adobe Creative Cloud or graphic design software preferred
Experience with gift processing, member/donor benefit fulfillment, and communications
Possess sound judgement, diplomacy, hospitality, and discretion in donor relations
Proactive, creative, positive, and resourceful problem solver and communicator who takes initiative and anticipates needs in advance
Highly organized and detail oriented
Excellent verbal, written and communication skills

Preferred Qualifications

Experience in a museum, performing arts or cultural institution, and special events
Passionate about deeply connecting with philanthropic individuals through performances, video and time-based media art, music, hospitality, and wide ranging audiences
Proficient with Google Workspace and project management (Slack, Asana, similar)
Proficient with CRM best practices and data entry, wealth screening and prospect research (HubSpot, Salesforce, Kindsight/iWave, Instrumentl, Mailchimp, zkipster, similar)
Experience working in hospitality, customer relations, or start-up/early stage organizations

Compensation & Benefits

Salary: $95,000–$105,000, commensurate with experience.

Canyon offers a comprehensive benefits package, including:

Medical, dental, and vision insurance
401(k) with employer match
Generous paid time off
Tuition reimbursement
Professional development opportunities

This is a full-time, on-site position. Benefits include medical, dental, and vision insurance; life, AD&D, long-term disability, and short-term disability insurance; a Health Savings Account or Flexible Spending Account; a 401(k) retirement account with a matching contribution; and tuition reimbursement. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To Apply

Please upload a resume, cover letter, and contact information for three references in the 'Resume' section of the job application portal.

Employment is contingent upon the successful completion of a background check. All background checks will be conducted in accordance with applicable federal, state, and local laws.

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Security Manager

Canyon seeks a full-time Security Manager to lead the security operation of Canyon's Lower East Side venue, overseeing a hybrid team of in-house and contracted security personnel.

Who We Are

Canyon is a new media art institution opening on the Lower East Side of Manhattan in fall 2026. Spanning approximately 40,000 square feet, the venue encompasses exhibition galleries, a 120-seat performance space, an 800-person event hall, a restaurant, bar, mezzanine café, and theater. Canyon presents two major exhibitions per year alongside a year-round program of live events, performances, screenings, and community programming.

Position Overview

The Security Manager is responsible for the safety and security of Canyon's visitors, staff, artists, and collection. This role oversees a hybrid team of in-house security staff and contracted security vendors, and is responsible for developing and maintaining the protocols, training, and staffing needed to serve a public venue hosting exhibitions and live performances. This role will report to Canyon's Director of Facilities.

Because Canyon is a public-facing venue, the Security Manager and their team will regularly interact with patrons - answering questions, offering wayfinding, and shaping visitors' first and last impressions of the organization. As Canyon's first Security Manager, this role carries a rare opportunity: to build a security culture from the ground up, one that reflects Canyon's commitment to a welcoming, unhurried environment where visitors feel at ease - whether they're experiencing art, sharing a meal, or simply spending time. The ideal candidate understands that security in a cultural setting is as much about hospitality and public engagement as it is about safety - and brings the vision and experience to instill that philosophy across an entire team.

Key Responsibilities

Develop, implement, and maintain security policies, Standards, procedures, and post orders for Canyon's building, exhibitions, and events
Recruit, hire, and onboard in-house security staff; establish clear performance expectations, conduct regular evaluations, and manage disciplinary processes in partnership with HR; oversee timekeeping and payroll approval for security personnel
Manage the day-to-day security operation, including scheduling, supervision, and performance management of in-house security staff
Manage relationships with contracted security vendors, including scoping, scheduling, and quality assurance
Attend regular operational and planning meetings; partner with the Events Producer and Director of Visitor Services to anticipate staffing needs for large events, performances, and rentals, and coordinate contracted security accordingly
Develop and deliver training for security staff on emergency response, visitor engagement, and venue-specific protocols
Conduct regular security assessments and walkthroughs of the building, identifying vulnerabilities and recommending improvements
Develop and lead emergency evacuation drills and tabletop exercises for all staff
Manage the security budget, including forecasting labor costs and vendor contracts
Oversee patron management protocols for high-attendance events, including crowd flow, line management, and capacity monitoring
Oversee access control, CCTV, alarm, and related security systems in coordination with the Director of Facilities
Serve as the primary point of contact for emergency response, including coordination with NYPD, FDNY, and EMS as needed
Maintain incident documentation and produce regular reports on security operations, including end of day reports.
Ensure all security staff present a welcoming, helpful, and professional presence for Canyon's visitors

Required Qualifications

Minimum 8 years of professional experience in security operations, with at least 2 years in a supervisory or management role
Experience managing both in-house staff and contracted security vendors, including recruitment, onboarding, and performance management
Strong knowledge of access control, CCTV, and alarm systems
Demonstrated ability to train and develop staff, particularly in public-facing, hospitality-oriented environments
Familiarity with OSHA and NYC Department of Buildings safety compliance requirements
Basic first aid / CPR certification
Comfort with technology platforms for scheduling, incident reporting, and access control management
Valid NYS Security Guard license, or ability to obtain prior to start
Excellent judgment, communication, and interpersonal skills
Availability to work a flexible schedule, including evenings, weekends, and on-call response
Ability to stand for extended periods, navigate stairs, and lift up to 25 lbs.

The ideal candidate exercises sound judgment and discretion in all interactions with visitors, staff, and artists.

Desired Skills and Qualifications

Experience in a museum, performing arts venue, or other cultural institution
Experience with live event or performance security
De-escalation training or certification (e.g., Crisis Prevention Institute)
FDNY Fire & Life Safety Director certification (F-89, F-07) or willingness to obtain

Salary and Benefits

Salary is commensurate with experience. The expected range is $85,000–$100,000.

This is a full-time salaried position. Benefits include medical, dental, and vision insurance; life, AD&D, long-term disability, and short-term disability insurance; a Health Savings Account or Flexible Spending Account; a 401(k) retirement account with a matching contribution; and tuition reimbursement. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To Apply

Please upload a resume, cover letter, and contact information for three references in the 'Resume' section of the job application portal.

Employment is contingent upon the successful completion of a background check. All background checks will be conducted in accordance with applicable federal, state, and local laws.

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Canyon

Current Open Positions