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Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Jacksonville, FL - Downtown

Residential Glazier

The glazier is responsible for completing assigned tasks in a professional, safe, and timely manner, and staying proficient in up-to-date installation processes and technology. Typical installs include replacement of IG units, installation of frameless showers, mirrors, limited storefront, and cut and polish flat glass.

\n

Job Tasks

Get assignment and all appropriate paperwork for the day from the manager and CSR
Make sure PO#s match workorders or jobs
Make sure warranties, if any are attached to workorder to give to customer once installed
Get directions and any pertinent info from CSR on the customer
Pull glass and check sizes and other stock from the shop and examine it for defects prior to installation making sure you have all materials for the job
Select appropriate tools, safety equipment, and parts according to job requirements
Walk around the truck to make sure everything is tied off properly
Once at customer’s location, diagnose problems and concern
Offer recommendations to help solve problems
Install glass in a safe and timely manner and without damage to customer property
Show customer their warranties if any and ask them to go online and register them
Leave any literature, if any, regarding their products and services
Go over specific instructions and maintenance procedures
Verify email address
Get payment and signature on approved work performed, DL# on the back of a payment made with a check and thank them for their business
Clean-up work area inside and out
Pick up all tools and materials and secure them safely on your truck
Report any damage to manager

Full-time position 0800 - 5 pm Monday thru Friday (no weekend work)
Pay based on experience
Benefit plans available
Paid vacation and holidays
401k and match (after 1 year)

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Benefits:

Health insurance
Paid time off
401(k)
Dental insurance

Come join the Lee & Cates Glass team which has been family owned and operated for the past 100 years.

As a Customer Service Representative (CSR) you will be the primary customer contact for the sale and service of residential glass products and services. You will work closely scheduling and quoting the glass installation trade by working with our experience glass installation technicians.

\n

Primary Role of a Customer Service Representative

Representative of Lee & Cates Glass – “front-line” contact with the customer.
Provide knowledgeable information on our products and services to our customers.
Order entry of work orders, purchase orders, and invoices.
Quote follow-up.
Scheduling of jobs.
Collections.
Problem-resolution.
Salesperson

Founded in 1926, Lee & Cates Glass is a family-owned and operated company that is guided by God and employs conservative and ethical business practices.

EXPERT SERVICE. DECADES OF EXPERIENCE.

Lee and Cates Glass, Inc. is one of the largest independent glass companies in the southeast corner of the United States. We believe that well-trained, professional employees are our most valuable business assets. We are committed to exceeding our customers’ expectations, and we are dedicated to building long-term relationships with those we serve.

\n
Below is a summary of the type of work we perform each day.\n

Custom Shower and Tub Enclosures

Storefronts and Commercial Contract Glazing

Insulated Glass replacement for Commercial and Residential windows

Commercial Glass Services

Mirrors

Plate Glass

Patio Doors

Full-time
Paid holidays and vacation
Benefit plans
401k match

Must pass a background check and drug-free workplace (no marijuana cards allowed)

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Lee & Cates Glass

Current Open Positions