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Description

The Level 3 Maintenance Technician performs a broad range of general maintenance, repair, and grounds maintenance tasks that keep CrossRidge’s buildings, fixtures, and outdoor property safe, functional, and well-presented. This role works with a moderate degree of independence on recurring daily repairs and scheduled preventive tasks, applying a working knowledge of general carpentry, painting, plumbing, and basic electrical troubleshooting to resolve routine issues without close supervision. The Level 3 Maintenance Technician also maintains outdoor grounds, irrigation systems, and basic facility fixtures, and serves as a dependable, hands-on contributor to the Maintenance Department’s day-to-day operations. This position reports to the Senior Manager of Property Maintenance and Warehouse Management.

PRIMARY DUTIES AND RESPONSIBILITIES

General Repairs & Independent Work

Work independently on recurring daily repairs, work-order requests, and scheduled preventive maintenance tasks with minimal supervision.
Prioritize and complete assigned daily task lists, escalating issues that require specialized skills, parts, or licensed-trade support to the Senior Manager of Property Maintenance and Warehouse Management.
Diagnose the cause of common facility issues, including leaks, doors and hardware, basic electrical troubleshooting, drywall, and flooring, and complete the repair or arrange appropriate follow-up.
Maintain accurate, timely records of completed work, materials used, and any recurring issues in the maintenance tracking system or work-order log.

Carpentry, Painting & Plumbing

Perform general carpentry repairs, including doors, door hardware, trim, cabinetry, drywall patching, and minor framing.
Complete interior and exterior painting and touch-up work, including surface prep, patching, priming, and finish coats.
Perform basic plumbing repairs and maintenance, including fixture replacement, clearing minor clogs, addressing leaks, and replacing washers, valves, and supply lines.
Identify plumbing or carpentry issues beyond the scope of this role, including licensed-trade requirements, and communicate them promptly to the Senior Manager of Property Maintenance and Warehouse Management.

Grounds & Irrigation

Operate, inspect, and perform basic troubleshooting and repair of the property’s irrigation system, including sprinkler heads, valves, and controllers.
Monitor outdoor areas for hazards (uneven pavement, drainage issues, storm debris, dead limbs) and address or report them promptly.
Perform routine grounds maintenance support, including debris removal, seasonal cleanup, and landscape touch-ups.
Maintain basic facility fixtures such as exterior lighting, signage, gates, fencing, and outdoor furniture.

Safety, Equipment & Teamwork

Follow all safety procedures, including proper use of Personal Protective Equipment (PPE), ladders, power tools, and lockout/tagout practices where applicable.
Maintain maintenance tools, equipment, and the vehicle/cart in clean, safe, working condition; report equipment issues promptly.
Coordinate with other Maintenance Department staff to ensure consistent coverage across assigned shifts within CrossRidge’s operating hours, including scheduled weekend rotations.
Respond to urgent facility issues within scope of training, escalating emergencies per department protocol.
Provide occasional guidance to entry-level maintenance staff on routine tasks and best practices.
Perform other duties as assigned by the Senior Manager of Property Maintenance and Warehouse Management.

Requirements

Experience & Education

High school diploma or equivalent.
4-6 years of general maintenance, facilities, or building-trades experience, with demonstrated working knowledge of carpentry, painting, and plumbing repairs.
Experience with grounds maintenance and irrigation systems preferred.
Demonstrated sound, biblical Christian faith.

Skills & Abilities

Ability to work independently, prioritize tasks, and manage time effectively with minimal direct supervision.
Working knowledge of general carpentry, painting, and plumbing techniques, tools, and materials.
Basic understanding of irrigation system components and care practices.
Basic understanding of electrical troubleshooting for routine facility issues, with appropriate escalation for licensed-trade work.
Strong problem-solving skills and sound judgment in determining when to escalate an issue.
Good communication skills, both with department leadership and other CrossRidge staff.
Bilingual (English & Spanish) preferred.
Basic computer/tablet skills for logging work orders and completing task records.

Certifications & Licenses

Valid driver’s license in good standing required.
Relevant trade certifications (e.g., basic plumbing, irrigation technician) are a plus but not required.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

Ability to lift and carry up to 50 lbs. regularly, and up to 75 lbs. occasionally with assistance.
Ability to stand, walk, bend, kneel, climb ladders, and work in varied postures for extended periods.
Ability to work outdoors in varying weather conditions (heat, cold, rain) as needed for grounds and irrigation duties.
Ability to safely operate hand tools, power tools, and grounds-maintenance equipment.
Schedule flexibility to work assigned shifts within CrossRidge’s 6:00 AM–10:00 PM operating hours, including rotating weekend shifts per the department schedule.

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Description

The Level 4 Maintenance Technician is an experienced technician in the Maintenance Department. This position supports the diagnosis and resolution of maintenance issues across the property, assisting with a range of repairs and basic system troubleshooting under the direction of senior staff. Typical responsibilities include performing routine maintenance and repairs on electrical, plumbing, structural, and life-safety systems, maintaining knowledge of HVAC systems, and following established procedures and safety protocols. The Level 4 Maintenance Technician also participates in preventive maintenance (PM) activities and may assist with groundskeeping and equipment upkeep. This position reports to the Senior Manager of Property Maintenance & Warehouse Management, operates with a high degree of autonomy, and serves as a technical resource, contributing to a team-oriented approach to property maintenance.

PRIMARY DUTIES AND RESPONSIBILITIES:

Routine, Multi-Trade Maintenance

Perform complex repairs and installations involving electrical, HVAC, and structural systems, often requiring coordination among multiple trades on a single job.
Diagnose the root causes of multi-system failures (e.g., an electrical fault affecting HVAC controls or structural movement affecting door/window operation) rather than treating symptoms in isolation.
Perform advanced electrical work within the scope of training and code (circuits, panels, motors, controls), escalating to a licensed electrician when work exceeds internal scope or code requirements.
Service, troubleshoot, and repair HVAC equipment (units, controls, ductwork, refrigerant-related issues within certification) and coordinate licensed HVAC contractors for work requiring specialized licensure.
Assess and repair structural elements (framing, roofing components, foundations-adjacent issues, load-bearing concerns) and engage engineering or licensed-trade support for anything beyond maintenance-level scope.

Blueprints, PM Program & System Troubleshooting

Read and interpret blueprints, as-built drawings, electrical schematics, and equipment manuals to plan repairs, installations, and system modifications.
Own and manage the property’s preventive maintenance (PM) schedule: build/maintain PM plans for major equipment and systems, ensure tasks are completed on schedule, and adjust the program based on equipment condition and failure history.
Troubleshoot system failures across building systems (electrical, HVAC, plumbing, life-safety, building automation where applicable) to identify root cause and the most effective, lasting repair.
Maintain detailed, accurate records of PM completion, system troubleshooting, repairs, and equipment history to support long-term asset planning.
Identify recurring failures or aging equipment and recommend repair-vs-replace decisions and capital planning input to the Senior Manager of Property Maintenance & Warehouse Management.

Specialized Upkeep Oversight

Operate, inspect, and perform basic troubleshooting and repair of the property’s irrigation system, including sprinkler heads, valves, and controllers.
Monitor outdoor areas for hazards (uneven pavement, drainage issues, storm debris, dead limbs) and address or report them promptly.
Support the servicing and preventive maintenance of building systems (elevators, sprinklers, fire alarms, etc.) by performing assigned tasks and inspections and by assisting with vendor coordination as directed by senior staff.

Safety, Coordination & Leadership

Follow and enforce safety procedures for high-risk work, including electrical lockout/tagout, working at height, confined spaces (if applicable), and heavy equipment operation.
Serve as a point of technical escalation for other Maintenance Department staff on complex or ambiguous repair issues.
Coordinate with the Senior Manager of Property Maintenance & Warehouse Management on vendor/contractor scheduling for work requiring outside licensure or specialized equipment.
Support coverage of CrossRidge’s operating hours (6:00 AM – 10:00 PM, 7 days/week), including scheduled weekend and on-call rotations as assigned.
Respond to urgent or emergency system failures, including after-hours response as required by department protocol.
Perform other duties as assigned by the Senior Manager of Property Maintenance & Warehouse Management.

Requirements

Experience & Education

High school diploma or equivalent required; trade school, technical certificate, or apprenticeship completion strongly preferred.
6+ years of progressive experience in facilities/property maintenance or a skilled trade, with demonstrated journey-level competency across electrical, HVAC, and structural repair work.
Experience managing or contributing to a preventive maintenance program for commercial or institutional property.
Experience with arboriculture, grounds equipment, or heavy equipment servicing preferred.
Demonstrated sound, biblical Christian faith.

Skills & Abilities

Ability to read and work from blueprints, schematics, and equipment/system documentation.
Advanced troubleshooting skills across multiple trades and building systems, with the judgment to identify root cause rather than surface symptoms.
Working knowledge of relevant building, electrical, and mechanical codes as applied to maintenance-level work; clear understanding of when work requires a licensed contractor.
Strong organizational skills to manage a multi-asset PM schedule and equipment service records.
Ability to train, guide, and provide technical direction to less-experienced maintenance staff.
Strong communication skills for coordinating with management, contractors, and vendors.
Proficiency with maintenance-management software/work-order systems and general computer/tablet use.
Bilingual (English & Spanish) preferred.

Certifications & Licenses

Valid driver’s license in good standing required.
Relevant trade certifications strongly preferred (e.g., EPA 608 refrigerant certification, journeyman electrical certification, HVAC certification, or equivalent).

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

Ability to lift and carry up to 50 lbs. regularly, and up to 75+ lbs. occasionally with assistance or equipment.
Ability to work at height (ladders, lifts, roofs) and in confined or awkward spaces as required by the work.
Ability to stand, walk, bend, kneel, and climb for extended periods, and to safely operate power tools and heavy equipment.
Ability to work outdoors in varying weather conditions (heat, cold, rain) as needed for grounds and irrigation duties.
Schedule flexibility to work assigned shifts within CrossRidge’s 6:00 AM–10:00 PM operating hours, including rotating weekend and on-call coverage per the department schedule, and to respond to after-hours emergencies as needed.

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Inspiration Ministries

Current Open Positions