Front Office/Patient Coordinator

A Better Vue Eye Physicians | Naples, FL, United States

Posted Date 11/25/2021
Description

If you want to feel part of a close-knit group and support your fellow team members in a positive and collaborative working environment, this is the job for you!

Full or Part-time Medical Front Office Receptionist duties include:

*Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

* Welcomes patients and visitors, in person or on the telephone; answering or referring inquiries.

* Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

* Comforts patients by anticipating patient anxieties; answering patient questions; maintaining the reception area.

* Ensures availability of treatment information by filing and retrieving patient records.

* Maintains patient accounts by obtaining, recording, and updating personal and financial information.

* Obtains revenue by recording and updating financial information; recording and collecting patient transactions

* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies; scheduling equipment service and repairs.

* Protects patients' rights by maintaining the confidentiality of personal and financial information.

* Maintains operations by following policies and procedures; reporting needed changes.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Attention to Detail is A MUST, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Scheduling, Professionalism, Effective Communication and Follow up Skills, Self-Starter, Good Computer skills, Typing 45 wpm+

1 year of medical office experience preferred

Job Types: Full-time or Part-time

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