JOB TITLE: Event Operations ManagerREPORTS TO: Director of Attraction Event OperationsSummaryThe Event Operations Manager supports and assists the Director of Attraction Event Operations in scheduling, planning, facilitating and executing exceptional events and conferences for Answers in Genesis at the Answers Center and Creation Museum. The Event Operations Manager also manages Ark Encounter performance venues and other public spaces, and the delivery of communication about daily programming, meetings and events at the attraction. The ideal candidate is passionate about serving others, enthusiastic, energetic and a responsive and proactive leader. This position has a career path that will develop your spiritual and professional growth goals by managing staff in a God-honoring fashion to achieve great results by tackling challenges while having fun along the way.Responsibilities<ul><li>Promote the mission and standards of Answers in Genesis.</li><li>Model &amp; work to create a SERVE (Serve, Equip, Relate, Value, Engage) culture and work environment.</li><li>Lead with Passion, Courage, Trustworthiness and Humility.</li><li>Approach all tasks with a second-mile mindset.</li><li>Prioritize personal integrity in all interactions and assignments.</li><li>Oversee and promote the spiritual, personal, and professional development of all team members being led.</li><li>Deliver exceptional guest service &amp; hospitality to all event guests, day guests, VIP’s and staff of Answers in Genesis, the Ark Encounter and Creation Museum.</li><li>Supervise and direct the Event Operations Assistant Manager (AE) and the Event Logistics Coordinator (AE) to ensure that all logistical details related to the preparation for and the successful execution of events, conferences and meetings are accomplished in a timely and efficient manner.</li><li>Supervise and direct part-time Event Operations Team Members and event volunteers to ensure that their assigned areas of accountability are executed in a timely manner with excellence.</li><li>Manage the Answers Center Auditorium, Auditorium Lobby and Lower Level meeting rooms as well as Noah’s Village Stage, ensuring compliance with all safety codes, that displays are appealing and up-to-date, and that seating arrangements will accommodate anticipated crowds.</li><li>Ensure that printed and digital daily programming communications at the Answers Center are accurate and facilitate changes/corrections as necessary.</li><li>Develop seating plans and logistical plans for all events and meetings at the Ark Encounter.</li><li>Serve as Event Operations Lead for assigned events, collaborating with internal and/or external event planners to ensure that Event Plans and supporting documents are created in a timely manner, are revised as needed and kept up-to-date, and that event information is communicated frequently to the appropriate Attraction Operations teams and individuals.</li><li>Gather and clearly organize all details necessary to publish thorough and accurate Event Plans, providing pertinent information to all Operations and appropriate AiG departments.</li><li>Attend and participate in event planning and event operations meetings for Creation Museum (CM) and Ark Encounter (AE) events. Initiate and facilitate phone calls, emails and planning meetings with Event Planner Clients.</li><li>Maintain the Events and Event Operations calendars and manage the scheduling of meeting rooms for all Answers Center events. Maintain and keep organized OneNote files and SharePoint files. Successfully manage tasks and projects in ClickUp project management software.</li><li>Coordinate and communicate parking arrangements and secure and distribute appropriate credentials for speakers, artists, VIP’s and exhibitors.</li><li>Order and receive wayfinding and operational signage for all assigned events.</li><li>Develop an informed knowledge of all artist, speaker and client contracts sufficient to execute contract requirements on time and as written.</li><li>Serve as Event Producer, Front-of-House Lead and/or Back-of-House Lead as assigned.</li><li>Ensure post-event billing and follow-up tasks are executed according to contract. Schedule post-event recap meetings, and ensure that improvements are noted for future events.</li><li>And all other duties and responsibilities as assigned by management.</li></ul> Requirements<ul><li>Must agree with and be able to sign our Statement of Faith.</li><li>Maintains a personal relationship with Jesus Christ.</li><li>Regularly attends a local Bible-believing church.</li><li>Mission focused and process-driven.</li><li>Must demonstrate a servant attitude and humble spirit at all times.</li><li>Agrees to a flexible schedule across a 7-day week at either the Answers Center or the Creation Museum; able to work early mornings, evenings and weekends as needed.</li><li>Ability to work with performer personalities and demands.</li><li>Ability to plan &amp; execute multiple events simultaneously.</li><li>Excellent organizational skills and attention-to-detail.</li><li>Able to multi-task and work in a fast-paced environment.</li><li>Able to stay calm under pressure.</li><li>Strong oral and written communication skills along with excellent interpersonal skills.</li><li>Proficient with Microsoft Office 365.</li><li>Able to lift and move objects up to 50 lbs.</li><li>Able to stand or sit for long periods of time.</li></ul>Education &amp; Experience<ul><li>Leadership and management experience or comparable education.</li><li>Professional event experience, preferably in a cultural or academic institution or in an attraction environment.</li><li>Knowledge of event and/or theatre industry a plus.</li></ul>Completion of on-line application is required.&nbsp;

Event Operations Manager Ark-46671

Answers in Genesis
Williamstown, KY

Job Summary

Additional Details

Event Operations Manager Ark-46671

Answers in GenesisWilliamstown, KY

Job Summary

Additional Details

Answers in Genesis
Williamstown, KY