Director, HR Business Partner Anonymous
We are seeking an experienced and strategic Director, HR Business Partner to serve as a trusted advisor and people leader supporting both corporate headquarters and field operations across multiple states within the quick service restaurant (QSR) industry. This position is ideal for a dynamic HR professional who thrives in a fast-paced, people-first culture and brings deep QSR expertise to guide organizational growth, performance, and engagement. The Director will lead a high-performing team of three direct reports.
This individual will partner closely with executive leaders and cross-functional stakeholders to deliver human capital strategies that support business goals and foster a culture of excellence and accountability.
This role supports operations in multiple U.S. states and requires up to 35% travel to build relationships, lead initiatives, and support leaders in the field.
Serve as a strategic HR advisor to senior leaders across corporate functions and multi-state field operations
Build and execute people strategies that support organizational performance, talent development, and employee engagement
Lead, coach, and develop a team responsible for employee relations, HR operations, and HR shared services
Champion a proactive employee relations approach to drive consistency, compliance, and fairness across all locations
Oversee HR processes including performance management, succession planning, policy implementation, and organizational change
Collaborate with Talent Acquisition, Learning & Development, Compensation, and other HR Centers of Excellence to align on business needs
Analyze HR data and metrics to identify trends, risks, and opportunities; recommend actionable solutions
Serve as a cultural ambassador, promoting values-aligned behaviors and leadership excellence throughout the organization
Ensure compliance with federal, state, and local employment laws and regulations across multiple jurisdictions
Bachelor’s degree in Human Resources, Business, or related field required (Master’s degree or HR certification preferred)
8-10 years of HR experience required with 5-7 years of progressive HR experience within the QSR or hospitality industry including experience supporting field and corporate teams as an HR Business Partner
Demonstrated experience leading and developing HR teams
Strong business acumen with the ability to influence and advise senior leaders
Deep knowledge of employee relations practices, multi-state employment law, and organizational development principles
Proven ability to operate in a fast-paced, high-growth, service-oriented environment
Exceptional communication, coaching, and problem-solving skills
Proficient in HRIS systems and Microsoft Office Suite
Ability to travel up to 35% to field and corporate locations across the U.S.
- Human Resources•8+ years
- HR within QSR or Hospitality•4+ years
- HR Leadership•3+ years
- HRIS Systems•8+ years
- Bachelor's Degree in HR, Business, or a related field
- Master's Degree in Human Resources, Business, or Related Field
- HR Certification
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