RV Service WriterRV Supply Center, Inc.

Job Summary

We're looking for someone with 2-5 years of experience as an RV Service Writer who can effectively manage customer interactions in a recreational vehicle service environment. The ideal candidate will possess strong recreational vehicle knowledge and be skilled in service scheduling. This role requires excellent communication abilities to bridge the gap between customers and technicians, as well as problem-solving skills to address unexpected service issues.

Responsibilities
  • Consult with customers to understand service needs and translate technical information into clear explanations.

  • Schedule and coordinate service appointments.

  • Document vehicle issues accurately and prepare detailed service estimates for customer approval.

Qualifications
  • Ability to work in a fast-paced environment while maintaining composure under pressure
  • Strong multitasking capabilities to handle multiple customer requests simultaneously
  • Commitment to delivering exceptional customer experiences through thorough follow-up
  • Requirements
    • Customer Service2 - 5 years
    • Automotive Knowledge1 - 5 years
    • Service Scheduling1 - 3 years
    • Communication
    • Problem Solving
    Nice to Have
    • Inventory Management1 - 2 years
    • CRM Software1 - 3 years
    • Attention to Detail
    About Us

    RV Supply Center, Inc., established in 1985, has been a trusted resource for RV enthusiasts in the High Desert. Our Apple Valley location offers comprehensive services for RV repairs. With our four decades of experience, we've built our reputation on providing quality repairs, components, and expert assistance for RV owners. At RV Supply Center, we take pride in our unmatched customer care and extensive knowledge of recreational vehicle maintenance and upgrades. Our team is dedicated to supporting the RV community with reliable products and professional service.

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