Sales Associate - DCF Guns WestDCF Guns

The Sales Associate is responsible for delivering outstanding customer service in a firearms retail environment. This role involves engaging with customers, assisting with product selection, ensuring compliance with all applicable firearm laws, and maintaining a safe and professional retail space.

This is an hourly + commission position.

• Greet and assist customers in a knowledgeable, friendly, and respectful manner.

• Provide detailed product information on firearms, ammunition, accessories, and services.

• Guide customers through the firearm purchasing process, ensuring compliance with federal, state, and local regulations (including 4473 and background check procedures).

• Maintain accurate records and documentation for all firearm transactions.

• Operate the point-of-sale (POS) system for sales and returns.

• Maintain cleanliness and organization of the sales floor, displays, and merchandise.

• Assist with inventory management, restocking, and product labeling.

• Stay up-to-date with current firearms laws, safety procedures, and product knowledge.

• Resolve customer concerns and escalate issues as necessary to management.

• Foster a safe and respectful environment for both staff and customers.

• High school diploma or equivalent.

• Ability to work in a fast-paced environment while maintaining attention to detail

• Strong problem-solving skills with the ability to overcome objections and find solutions for customers

• Self-motivated with the ability to work both independently and as part of a team

• 1–2 years of retail or customer service experience, preferably in a firearms or sporting goods environment.

• Must be legally able to possess firearms and pass all required background checks.

• Familiarity with firearms and/or willingness to complete product and compliance training.