The Support Specialist plays a key role on the Customer Experience Team by providing helpful, timely, and friendly support to our customers. This includes responding to live chat messages, assisting users by phone, and guiding customers through using our software effectively.

<ul><li>Experience with consignment stores, retail systems, or POS software</li><li>Familiarity with Intercom or other customer support/chat platforms</li><li>Understanding of CSV files, basic data formatting, and bulk import/export concepts</li></ul>

Support Specialist

ConsignCloud

Job Summary