Veterinary Receptionist (Vet Receptionist)West Valley Pet Clinic

Job Summary

We're looking for someone with 1-3 years of experience as a Veterinary Receptionist. The ideal candidate will manage front desk operations, schedule appointments, and provide exceptional customer service to pet owners. This role requires strong communication skills to effectively interact with clients and the veterinary team while maintaining a calm and organized environment.

Responsibilities

Manage client check-in/check-out process and maintain accurate patient records in our veterinary management system
Schedule appointments, answer phone calls, and respond to client inquiries with professionalism and care
Process payments and handle billing inquiries while ensuring a positive experience for pet owners

Qualifications

Ability to remain calm and professional in high-stress situations involving distressed animals or concerned pet owners
Excellent multitasking abilities to handle various front desk duties simultaneously during busy periods
Genuine passion for animal welfare and commitment to providing compassionate service

Requirements

Veterinary Office Management•1 - 3 years
Appointment Scheduling•1 - 2 years
Customer Service
Communication

Nice to Have

Veterinary Software•1 - 2 years
Empathy

About Us

West Valley Pet Clinic is a local veterinary practice in Woodland Hills, California in the San Fernando Valley of Los Angeles County. We dedicated to providing exceptional care for pets. Our team of professionals is committed to maintaining the highest standards of veterinary medicine while creating a supportive work environment. We treat birds, exotic animals, dogs and cats. An interest in animal care would be great. Our software is EzyVet. At West Valley Pet Clinic, we value employees who share our passion for animal health and well-being. Join our team where your skills and dedication will contribute directly to improving the lives of pets and their families in our community.

A cover letter and resume always welcome. If you would like to contact us directly email us at staff2.wvpc@gmail. com