Customer Service SpecialistAMMOSQUARED INC
Job Summary
We're looking for someone with 2-5 years of experience as a Customer Service Specialist who excels in communication and problem-solving. The ideal candidate will provide exceptional customer support through various channels while maintaining a positive attitude. This position requires strong attention to detail and the ability to work in a fast-paced environment.
Responsibilities
Respond to customer inquiries and resolve issues through phone, email, and chat platforms
Document customer interactions and maintain accurate records of all communications
Identify and escalate priority issues to appropriate departments when necessary
QualificationsAbility to remain calm and professional when dealing with difficult situations Strong time management skills with the ability to prioritize tasks effectively Excellent listening skills with the ability to understand customer needs
Requirements
- Communication•Good - Excellent
- Customer Service•2 - 5 years
- Empathy
- Multitasking•1 - 4 years
- Problem Solving
About Us
AMMOSQUARED INC is dedicated to helping you 'Stockpile More. Worry Less.' We focus on the health of your ammunition stockpile and provide a seamless experience through our AmmoSquared Ammo Stockpile App. Our commitment to competitive pricing and customer satisfaction sets us apart. Join us to be part of a team that values efficiency and reliability.
