Branch Operations Manager - Portland

The Mold Pros Inc | Beaverton, OR, United States

Posted Date 11/12/2021

Branch Operations Manager

The Mold Pros 

A TMP Branch Operations Manager manages the day-to-day operations of a Mold Pros location. They coordinate the activities of Mold Pros staff, communicates with clients, manage client projects from beginning to end, performs business development in local markets, recruit and develops staff. The BOM has Profit and Loss responsibility including gross revenue targets and net profitability. They are responsible for reporting, planning, payroll and vendor management.

The BOM position is a full time position. Benefits include matching 401k, medical, dental and vision insurance, and paid time off. Compensation is based on prior experience and consist of a base salary and incentive compensation. Prior restoration experience is preferred but not required. 

Job Reporting: Reports directly to the Director of Operations

Job Duties include but not limited to:

  • Ensures the branch is meeting or exceeding revenue, expense and profitability per the annual branch proforma
  • Manages day to day operations and procedures; preparing payroll; performs accounts payable and receivable; performs accounting reconciliations; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  • Maintains employee records including vacation schedules and personnel files.
  • Ensures company policies are administered and all branch staff is compliant
  • Employee hiring, development, performance management and terminations
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
  • Perform other task and responsibilities as assigned by the owners / supervisor.
  • The primary contact with the client. They communicate with potential TMP clients, handle inquiries, anticipate customer needs and manage the client engagement from beginning to end including home inspection, laboratory analysis and remediation process.
  • Identify and on-board 3rd party home inspectors to perform inspections for TMP clients.
  • Reviews and analyzes laboratory reports and builds appropriate scopes of work to resolve indoor air quality issues.
  • Communicates required remediations to client and manages progress of a project throughout the life cycle.
  • Coordinates remediation with Remediation Specialist
  • Schedules labor and materials for the project. Ensures project profitability

Skills/Qualifications: Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Business Development, Promoting Process Improvement, Inventory Control, Reporting Skills, Microsoft Office Suite and QuickBooks proficiency required


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