Account ManagerEmployer Advocates

About EmployerAdvocates

We are a benefits consulting firm specializing in innovative cost containment strategies that help employers optimize their health and welfare programs. Our team partners with clients to redesign benefits, reduce waste, increase transparency, and improve outcomes across their employee populations. We are seeking an experienced Account Manager to serve as a primary client advocate and ensure successful delivery of our consulting solutions.

Position Overview

The Account Manager is responsible for managing a portfolio of employer-group clients and coordinating the strategy, execution, and performance of cost containment programs. This role requires strong communication skills, project management expertise, and a deep understanding of employee benefits—particularly in areas related to claims analysis, pharmacy and medical cost drivers, alternative funding, and vendor performance.

Key Responsibilities

Client Relationship Management

• Serve as a point of contact for assigned clients, ensuring exceptional service and proactive communication.

• Participate in regular client meetings to review plan performance, cost containment opportunities, and strategic recommendations.

• Understand each client's business objectives, culture, and benefits goals to tailor services accordingly.

Project & Vendor Management

• Coordinate implementation and ongoing oversight of cost containment programs and third-party vendors.

• Manage timelines, deliverables, renewals, open enrollment activities, and compliance requirements.

• Ensure seamless collaboration with internal teams (analytics, compliance, clinical, underwriting, client services).

Client Retention & Growth

• Identify opportunities to expand client engagement and introduce additional consulting services or solutions.

• Support RFP responses and lead client-specific testing of new programs or initiatives.

• Maintain a high level of client satisfaction to drive renewals and long-term relationships.

What We Offer

• Competitive compensation and benefits package

• Professional development and industry certification support

• Opportunity to work with a collaborative team driving innovation in cost containment