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Donor Services CoordinatorPragerU

  • Not-remote
  • Full-time
  • $25 - $30/hr
  • Hourly
  • Los Angeles, CA
Job Summary

Location: Los Angeles, California (on-site)

Our mission is to promote American values through the creative use of digital media, technology and edu-tainment. We’re proud to be voted among the “Best Place to Work in Los Angeles” by the LA Business Journal 4 years in a row.

The Donor Services Coordinator is part of a supportive and collaborative team. This is a great entry-level opportunity with hands-on training and room to learn and grow. Responsibilities include donor and administrative-related outreach, data entry, and helping fulfill donor gifts and benefits. The ideal candidate is friendly and comfortable on the phone, organized, and a reliable team player. This role is a good fit for someone who takes initiative, enjoys staying engaged, and is interested in growing a career in fundraising.

Duties and Responsibilities:

PragerU Donate Phone Line and Email:

  • Serves as a point of contact on the PragerU Donor Services Team (phone line and email inquiries)

  • Personally handle a high volume of inquiries or determine which inquiries need specialized assistance

  • Determine which inquiries have the potential to result in significant gifts and alert the team for further research and follow-up

  • Recommend and execute improvements to handling a high volume of inquiries for maximum efficiency and impact

General Administrative:

  • Keep accurate records of donor engagements in Virtuous

  • Mailing/assembling department items such as letters, proposals, and meeting packets

  • Assist with assembling donor gifts, informational packets, etc.

  • Other administrative duties, including supporting the Director of Donor Relations as needed

  • In support of gift officers, make follow-up calls to donors as needed

  • Assist at local donor events and with various donor campaigns as needed

Successful Candidates Will Possess:

  • 1-3 years of relative work experience preferred (customer service, sales, fundraising, etc.)

  • Proficiency with Google Workspace; demonstrated expertise in Excel

  • Experience with databases is strongly preferred

  • Exceptional organizational and time management skills and a can-do, self-starter attitude

  • Eagerness to work in a fast-paced work environment — and ability to get up to speed quickly, solve problems independently, and juggle multiple assignments

  • Strong oral and written communication skills and no call reluctance

  • Motivation to develop relationships and work collaboratively across the department and the organization

  • Ability to problem-solve quickly

  • Excellent project management and planning skills

How to Apply: First review our website at www.prageru.com. Read our annual report here. Submit a resume and cover letter. In your cover letter, include a section explaining how your values align with ours, and why you would want to specifically work at PragerU.

What We Do: We promote American values through educational videos for people of all ages. People come to PragerU for a variety of reasons, but they all have one thing in common: They want to grow—intellectually, spiritually, emotionally, and physically. To learn more about PragerU, visit http://prageru.com.

Compensation Range: The hourly range for this role is $25.00 - $30.00+ per hour.

Responsibilities

Qualifications

Requirements
  • Customer Service1 - 3 years
  • Donor Relations1 - 3 years
  • Microsoft Excel1 - 3 years
  • Outbound Calling1 - 3 years
  • Persuasive Communication
  • Attention To Detail
Nice to Have
  • Database Management1 - 2 years
  • Shopify1 - 2 years
  • Resilience
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