Health Records Assistant - Summer TempLiberty University

Reporting to the Assistant Director of Operations and Records, the Summer Health Records Assistant will collaborate with the Health Records Coordinator to manage incoming phone calls, respond to emails in the departmental inbox, and assist visitors with questions related to student health forms. This role also involves processing and organizing submitted health forms to ensure accuracy and compliance. The ideal candidate for this position must be detail-oriented, organized, well-spoken, and self-motivated.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Process submitted Student Health forms.
• Assist students and parents by communicating health form requirements and answering questions via email and phone calls.
• Represent the Student Health Records by assisting students in the office and at various events.
• Assist in other duties as assigned.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Works effectively as a team member, embracing and fostering LU’s mission.

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities.

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications

• Must be a Liberty University student.
• Must be willing to learn new skills, processes, and databases.
• Ability to work up to 40 hours per week within the operational hours of 8:00 am – 5:00 pm (Monday – Friday)
• Working knowledge of Microsoft Office suite.
• Ability to communicate well both verbally and in writing.

Preferred Qualifications

• Proficient knowledge of Microsoft Office suite.
• Prior office and customer service experience.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication

• Effectively communicates in both verbal and written forms to convey clear, well-articulated information.
• Able to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.

Initiative & Work Ethic

• Task oriented and dedicated, meets deadlines while going the extra mile and producing quality work products.
• Anticipates needs and takes steps to meet those needs before they crop up, taking a proactive and intentional approach to their duties.

Leadership & People Skills

• Sincere and affable, is able to build relational rapport quickly, establishing productive relationships across a variety of departments and contexts.
• Intentional to show care for others, exhibiting intentionality, conscientiousness, and emotional intelligence in interpersonal interactions.

Organization

• Detail-oriented, catching and fixing small errors and details in both visual and written communications.

Physical and Sensory Abilities

• May be required to sit to perform deskwork or type on a keyboard.
• Regularly required to hear and speak to effectively communicate orally.
• Handle materials, reach overhead, kneel, or stoop to conduct business.
• Occasionally lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is in an office setting.

Driving Requirements

There is no driving requirements associated with this position.

Time Type

Part time

Location

Onsite

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.